Shipping Policy

Shipping Policy

Thank you for visiting and shopping at FuKitchenMalaysia.com
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-6 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method Estimated delivery time Shipment cost
Standard Shipping 3-6 business days
WM: RM10
EM: RM30

* Overnight delivery is not available at the moment.


Delivery delays can occasionally occur. So we do not recommend to ship to

Shipment to P.O. boxes or APO/FPO addresses

FuKitchenMalaysia.com ships to addresses within the Malaysia addresses.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

FuKitchenMalaysia.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

FuKitchenMalaysia.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and let us know so that we can help you to contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

We currently do not ship outside the Malaysia